Please rest assured that you will not have to pay a penny for your claim and you will keep 100% of the compensation.

All the fees are paid for by the “at fault” insurer.  Most cases are set up on a “no win – no fee” agreement, also known as a CFA or Conditional Fee Agreement.  This means that the fee is conditional to a successful claim.  So if you win, the insurance company pays the fee.  If you lose the fee is waived.

It is a legal requirement that you see how all the costs are calculated, so please don’t be alarmed when you receive paperwork for your records that explain the fees on an hourly rate basis.  This is does not mean that you will pay these costs and we have to forward it to you for legal reasons.  Legally we can’t charge the insurance company for our costs if you are not aware of them.  As we have said, you will not have to pay for any costs whatever the outcome of your case.

No Win No Fee – CFA Explained.

In most legal matters when you instruct a solicitor you will have to pay for their fees.  In personal injury cases this is different.  The “conditional fee agreement”, “CFA” or “no win no fee” all mean the same thing.  If you lose the fee is dropped hence the term no win no fee, and if you win the responsible insurance company will pay all the legal costs.

We can also set up an “after the event insurance” policy also known as “AEI”.  This will protect you in the unlikely event that you may have to issue court proceedings.  Please note that 99% of our cases are settled out of court but if you do have to issue court proceedings there may be costs from the other party if they choose to defend the claim.  All these costs will be covered by the after the event insurance or AEI.  Again put simply this means that you are fully protected against all costs win or lose so you will not have to pay a penny and get to keep 100% of your compensation.

Legal expense insurance or LEI

In some cases your own insurance company or broker may have sold you legal insurance at a cost of £10 or so.  If this is the case it does not affect the outcome of your case as you will still not be liable for any fees if you choose to claim through Complete Claim Solutions.

You have a choice which solicitor you use.    If you do have legal cover and have chosen for us to deal with your personal injury claim we will request funding under the LEI policy from your insurer.

In any case you will not pay a penny and will receive 100% of your compensation