If you are involved in an accident and the police get involved in the incident, this may be because a criminal act, such as hit and run may have occurred.  If a registration number was taken, you can claim for personal injury and vehicle damages, if needed.  The third party registration number, or the ‘at fault’ registration number is the key information that you will need in order to claim.  The police keep this information on record and all witness details if there were any.  Due to data protection, there are fairly strenuous rules and regulations you may have to go through in order to get the details back later on down the line.  We always recommend that if you are in an accident, always try your best to keep records for yourself at home, as this does save lots of time and hassle.  We cannot always get the information from the police on your behalf although we do try our best.  Often the communication will have to be done in writing and you may have to receive the information in a letter posted to your home address.  It is worth persevering.  It may seem time consuming, but you are entitled to the information from the police, so you will get it, but they may make you jump through a few hoops first!  In the long run, you will get significant compensation, so it is worthwhile.

YOU ARE ENTITLED TO YOUR ACCIDENT INFORMATION FROM THE POLICE.

At Complete Claim Solutions we provide the whole package.  After you have been involved in an accident you may need, a replacement car to drive (a like for like car or better), repairs on your vehicle, help with liability, a claim for personal injury, physiotherapy, anything you need, we can do.  You do not have to pay us a penny for any of these services as our costs are recovered by the insurance company.  It pays not to go through your insurer as when you come through us you will not have to pay your excess and you will get a personalized, efficient service.  Speak to the same handler every time you phone us, you won’t wait on hold and you will get a friendly service that you can trust.  If you are in an accident fault or non-fault, do not call your insurance company.  Phone us at Complete Claim Solutions.  This approach is becoming more and more common, once you deal with an accident though us once, you’ll always do it that way.  Dealing with insurers can be a nightmare, let us show you how easy and simple it can be and let us take all the stress away.

WE DON’T JUST DO PERSONAL INJURY CLAIMS, WE OFFER THE WHOLE PACKAGE. CALL US TO GET EVERYTHING UNDER ONE ROOF.

You have the right to use whatever company you wish to claim for personal injury.  The choice is entirely up to you.  Insurance companies sell ‘Legal expense insurance’.  They promise that it gets you ‘free legal representation’.  However, many people do not realise that in fact you can get ‘free legal representation’ without paying for legal expense insurance.  The added extra on your insurance is to be honest, not worth it.  All you do is pay for a service that you can get free elsewhere.  In essence when you pay for legal expense insurance, you are giving your insurer the right to refer your case to a solicitors and they take a fee for doing so.  Effectively the insurance company makes money by selling you legal expenses.  If you have opted for legal expenses, you can still use any company you choose.  You definitely do not have to go through the firm your insurers appoint.  In fact, we also advise against doing so, as independent legal representation is of utmost importance.  If you already have a claim set up with us, it is far easier for you to continue with that, as the ball is already in motion.  Also, you do not have to pay any fees or charges to us at all, so you benefit no further by changing firms and going to the other company.  Complete Claim Solutions are industry experts and specialise in personal injury.  You can trust that we’ll be able to take care of you and get you the result you need.  Maximum compensation, 24hour support and you will not have to pay us a penny.  Ultimately it is entirely your choice, however the legal expense insurance is over-rated by insurance companies.  They will most probably give you a ‘sales pitch’, but they would, they want to make money and do not have your best interests in mind.

YOU HAVE THE RIGHT TO CHOOSE.  CLAIM THROUGH COMPLETE CLAIM SOLUTIONS FOR FREE, INDEPENDENT LEGAL REPRESENTATION.

Recently the claim against a three-year old child became a success and the victim was awarded compensation from the CICA, the Criminal Injury Compensation Authority.  The incident occurred in the back of a stationary vehicle where the two children had been left.  The three-year old child repeatedly struck the victim over the face and head with a car jack, leaving the child victim semi unconscious with excessive bleeding.  The car jack was used in such force that it managed to crack the car windscreen.  Originally it was ruled that the three-year-old attacker was too young to purposely injure another child and that there was no criminal intent.  However, after perseverance and patience the case finally became a success and compensation was awarded a second time round.  The attacker has since been taken into care and is being closely monitored by the social services.  This case has set a precedent, and will inevitably attract more similar cases to come to light.

Some insurers do have a department and an option to claim direct to them for personal injury claims.  This means that if you are involved in an accident and the ‘at fault’ driver was insured with Zurich for example, you can claim against them directly, instead of having legal representation for your personal injury.  In our opinion, this is not a good idea and only leaves you will hassle, stress, less compensation than you are owed and potentially a completely biased service.  When you claim directly, the insurer will ultimately try and save money by offering you far less compensation than you are actually entitled too.  Also, when you claim for personal injury often you have to see a medical expert that documents the injuries.  When you claim directly the insurer will appoint the medical expert.  This means that chances are, the expert will be biased towards the insurer and not have your best interests in mind.  Insurers will always attempt to pay out as little as possible, and without legal representation you don’t really have a leg to stand on.  Insurers will always recommend claiming through them directly so they can pay you less, and so they will not have to pay the legal fees.  When you claim through us at Complete Claim Solutions we are not biased and will always work to get you the maximum compensation as quickly as possible.  We do not charge any fees, ever, so you really have everything to lose and nothing to gain by claiming direct to an insurer, as opposed to us at Complete Claim Solutions.

NEVER CLAIM DIRECTLY TO AN INSURER.  YOU WILL END UP WITH LESS COMPENSATION THAN YOU ARE OWED AND LOTS OF STRESS AND HASSLE.

Yes it is legal, however we do not agree that this should be done.  Some compensation firms still take deductions from their client’s compensation settlements.  At Complete Claim Solutions we never, ever do this.  All of our clients always receive 100% of their compensation and never have to pay us any fees or charges, under any circumstances.  The insurance company that is responsible for the accident pays for the costs involved.  It is always important that you check before signing an agreement that no deductions will be made from your compensation.  If you are set up on a ‘No Win No Fee Agreement’ then you will never have to pay any fees or charges but you still have to check about compensation cuts.  The ‘No Win No Fee Agreement’ is your protection against any fees and once you are set up on this you will not incur any charges.  Complete Claim Solutions never take a penny from any of our clients.  You are our number one priority and there really is no hidden catches when you come to Complete Claim Solutions. Unfortunately this cannot always be said for other firms.

CALL COMPLETE CLAIM SOLUTIONS FOR DETAILS. WE NEVER TAKE DEDUCTIONS FROM YOUR COMPENSATION AND YOU NEVER PAY ANY FEES OR CHARGES.

Yes you can.  Sometimes when you are involved in an accident liability can be split.  A 50/50 split is common or sometimes a 75/25 can be agreed.  This means that both parties involved in the accident are partly to blame for the incident.  If the case was settled 50/50, that obviously means that both parties were equally at fault.  Both parties are entitled to claim for personal injury in a 50/50 split and putting in a claim would not affect either person’s insurance premium.  What happens is the personal injury claim goes through as normal, but if your injuries are worth £3500 in compensation, you would receive half of that, so 50% which is £1750.  On a 75/25 split, if you get 75 you would be entitled to 75% of the compensation value, for example, if the compensation values £2000, you would receive £1500.  If you had 25, you would be entitled to 25% of your compensation and so on.  This is decided by the insurers not Complete Claim Solutions.  We still do not charge any fees whatsoever and do not take any deductions for your compensation.  It is always worth calling us for advice and we can explain further.

IF YOUR INSURERS SETTLE ON A 50/50 OR 75/25 WE CAN STILL PURSUE A PERSONAL INJURY CLAIM FOR YOU AND YOU WILL BE ABLE TO GET COMPENSATION.

When you find yourself in a situation like this, it can be very difficult. In one hand you will want to claim after having an injury at the fault of your employer, but on the other hand if you are still working for the company you do not want your claim to be held against you.  If you are involved in an accident and no longer work for the company, then claiming is much simpler, and many people go ahead with a claim.  If you are still working for your employer then it is always best to assess the specific situation, and our expert handlers can help and assist you with that.  In a sense, if your employer is liable and at fault for your injury, then claiming sometimes does help to give companies that extra push into updating their health and safety procedures, or updating equipment, what ever the case may be. At Complete Claim Solutions we work to get you the maximum compensation whilst also striving to ensure that accidents, like the one you may have been involved in, do not happen again.  If your employer tightens up on the safety of it’s workers then that is only a good thing.  In many cases your manager would not even be aware of the claim, especially if it is a large company.  Legally speaking, your employer cannot hold it against you or treat you any differently because of your claim.  Call us for advice on your specific circumstance.  We will give you honest free advice and can be contacted 24 hours a day 7 days a week.

IN MANY CASES THERE CAN BE A GREAT DEAL OF POSITIVE THAT COMES OUT OF CLAIMING AGAINST AN EMPLOYER.  NOT ONLY YOUR COMPENSATION, BUT ALSO TRYING TO ENSURE THAT SIMILAR ACCIDENTS DON’T HAPPEN AGAIN!

If you are a passenger in a taxi or black cab that is involved in an accident you can claim for personal injury.  The important thing to note, is the registration number of the vehicle you were traveling in, and if possible the other vehicles registration number (if another vehicle was involved).  There can be a fair amount of phone calls and digging to do when you are involved in an accident in a cab or taxi, as the taxi is often part of a large fleet and have a large group insurance.  If you call Complete Claim Solutions we can do all the investigation into the accident for you and find out all the information you will need to pursue a claim.  We do the hard work for you.  Never use the taxi firms insurance recommended solicitor, as you can never guarantee that they will be fully independent.  Having independent legal representation is of utmost importance to ensure that you secure the maximum compensation for your injury.

IF YOU ARE IN AN ACCIDENT IN A TAXI, CALL COMPLETE CLAIM SOLUTIONS AND LET US DO ALL THE DIGGING FOR YOU.

Some insurers approach clients directly after an accident and attempt to settle a claim for personal injury, without the client seeking legal advice and going to a company such as Complete Claim Solutions.  The reason for this is simple; the insurers are trying to save themselves money.  Often they will settle your claim for far less value than it is worth, such as in this case, £300 for a whiplash injury is extremely low.  Some insurers even send out a representative to your door, which is often a salesman to put pressure on you to sign a declaration of ‘no injury’ or accept a low offer.  If this happens to you, don’t sign anything, but call us. If you do or have accepted a low offer directly through an insurer, you are actually entitled to gain more compensation.  We have had a fair few cases recently, where people have been drastically under paid, and we have taken on the cases to pursue and gain the remainder of the compensation that the clients are owed.

IF YOU HAVE ACCEPTED AN OFFER DIRECTLY FROM AN INSURER, YOU MAY BE ENTITLED TO GAIN MORE COMPENSATION, AS THE ORIGINAL OFFER WILL HAVE MOST PROBABLY BEEN TOO LOW.