CLIENT TESTIMONIES

Mr Christopher Gelder, Huddersfield, Customer service grade- 34/40

"I recived an excellent service from CCS and I would recommend their services to my friends and family."

Mr Kenneth Osbourne, Dunstable, Customer service grade- 39/40

"The service was 1st class, very efficent & easy to understand. The whole process took about 12 weeks from start to completion. I was more than happy with my cheque for £1000. I would recommend this service to anybody who has been in an accident."

Ms Bean, County Durham, Customer Service grade- 32/40

"The service i recieved was effiecent helpful, very friendly & friendly. I recieved £650.00 compenstion". 

Ms Alison Jay, Essex, Customer service grade- 40/40

"I was not going to make a claim initially as i thought the process would not be worth it. I was very impressed with the service, the process & was pleased with the outcome- Thank you."

Mr Daniel Smedley, Merseyside, Customer service grade- 39/40

"It was very good & easy to understand, a good service which i would reccomend & use the service again."

Mr Deaton, Lancaster, customer service grade- 40/40

"The service was great all the information recieved was great from start to end- No complaints at all."

Christopher Evans, Wasall, Customer service grade- 34/40

"I was very happy with the service provided, the process was explained very well & i was always kept informed."

Shaazia Usman, Batley, Customer satifaction grade- 37/40

"The claiming process was relatively simple & advice from CCS & Gorman Hamilton was readily avaliable & easy to understand."

Miss Smith, London Customer Satisfaction grade 35/40

Brilliant service- regular phone converstaions. I recieved £1300.00.

John Clark, Kent, Customer Satisfaction grade 33/35

'Complete claim solutions gave me a top notch service with regards to my claim which has left me feeling very happy. I felt that the compensation i recieved was more than an adequate amount and if i ever need to claim again i will definitely come back. Thanks for all your help CCS' 

Shaun Payton, 23, Luton, customer satisfaction grade 40/40

'The claim went through exactly how the fella on the phone said it would, quick, easy and no hassle'.

Yvonne Moore, 45, Watford, customer satisfaction grade 40/40

'Excellent service and everything was settled extremely quickly'.

Rubina Petraviciute, 79, Coventry, customer satisfaction grade, 39/40

'Thanks for everything you have done for me.  Thanks for the help given to me'.

Justyna Kruszewska, 24, Stoke-On-Trent, customer satisfaction grade 40/40

'I'm very happy with the service provided by Mr Joseph Nuttall, my handler, he explained everything to me on a phone call, was really nice and easy to understand, and I would definitely recommend CCS to my friends'.

Tim Rose, 40, Kent, customer satsfaction grade 32/40

'I was in a car accident, had to do one phone call to make a claim, I had to make about five signatures & I got a cheque for £1750.00, great!'.

Michelle Wyatt, 23, Hereford, customer satisfaction grade 31/40

'CCS got in touch with me, following an accident.  They stated I could receive between £1000 and £5000 for it.  They gave me a solicitor and it was all very fast.  I received £1050.'

Fiona Calabuig, Slough, customer satisfaction grade 32/40

'Very helpful, rang me back when they said they would - always good.'

SUCCESS STORIES

Sarah Harris, 26, London

When Sarah first came to us she was frustrated and confused.  She had been involved in a road traffic accident eight months previously and sustained minor whiplash to the neck.  At the time of the accident Sarah did not see her GP due to tight work constraints.  Her symptoms were also relatively mild and so Sarah self- medicated using ibuprofen which seemed to ease the pain.  She had approached two personal injury compensation companies in the past, and after completing all their lengthy paperwork, was told that she could not claim as she did not seek medical advice at the time of the accident.  Sarah then found Complete Claim Solutions through doing a google search, and was impressed by the three step claim process that is exclusive to us.  After filling out her details on the website, she was called by one of our handlers within the hour.  We assured Sarah that you do not have to have seen your GP to make a claim for personal injury, and the fact that her symptoms were minor, again, was not a problem.  All we required was one signature from Sarah, and four weeks later she was thrilled to accept an offer of £1500 as a pre-medical.  This means that she did not have to attend a medical examination, which again helped her considerably as her work is a highly pressurised sales environment, and time off would have been difficult.  Sarah was more than pleased with the outcome through Complete Claim Solutions and has since recommended two of her friends to us.  

IF YOU DID NOT SEE YOUR GP AFTER AN ACCIDENT, YOU CAN STILL CLAIM FOR PERSONAL INJURY THROUGH COMPLETE CLAIM SOLUTIONS.

CALL US NOW ON 0800 567 7064!

Sally Boulder, 52, Blackpool

When Sally called us for advice, she was very hesitant and reluctant to make a claim for personal injury.  She was afraid that it would entail vast amounts of paperwork, being questioned and pestered by insurers and that it would be more trouble than it was worth.  At Complete Claim Solutions we are proud of our 24 hour, 7 day a week advice helpline and our unique hassle-free claim process that we adhere to.  The handler explained this to Sally and talked her through, step by step, what her claim would involve.  Sally's case, to some, may seem a tricky one.  She was browsing in a local shop when she slipped and fell causing damage to her right hip.  The shop floor had been wet and they had failed to display health and safety warning signs.  The main problem was that Sally had previously suffered with arthritis in her hips and consequently the fall had severely aggravated the pre- existing symptoms.  We assured Sally that whilst she did have previous symptoms prior to the fall, as long as she had definitely felt a change in these symptoms and the pain had increased after the fall, then she most definitely did have a claim.  There and then we took on the case and started the ball rolling.  We arranged a medical examination that she attended two weeks later.  Sally was nervous about his, and so one of our experienced medical handlers called her to explain what the examination would be like, and what sort of questions she could expect to be asked.  The examination came back and verified all that Sally had said about her injury getting worse after the accident.  We could then put this to the insurers as proof and consequently managed to obtain the initial offer.  The first offer was low, and we advised Sally not to accept and she agreed.  We then went back to negotiate on Sally's behalf and managed to increase the settlement by another £1200.  The final offer was £4200 which Sally gladly accepted.  Physiotherapy was also arranged for Sally, and she is currently under going the course.  Sally did need support and assurance throughout her claim, and here at Complete Claim Solutions, we are always happy to give that. Claiming for personal injury can be daunting for some, but through Complete Claim Solutions, you are never alone and friendly experts are here for you 24 hours a day, 7 days a week.

IF YOU HAVE HAD AN ACCIDENT WHICH HAS MADE A PRE- EXISTING INJURY WORSE, YOU CAN STILL CLAIM. 

CALL US NOW ON 0800 567 7064 FOR FREE HELP AND ADVICE.

Nazir Patel, 21, Brighton

Nazir was involved in a car accident, his vehicle was hit in the rear at a roundabout causing roughly £1000 worth of damage to his car.  Nazir came to us instead of going to his insurer as he knew his excess was £750.  He also wanted a courtesy car whilst his was being repaired and wanted the equivalent, like for like vehicle.  Nazir decided to claim directly against the at-fault party and avoid a claim on his policy and paying his excess.  For all non-fault accidents Complete Claim Solutions can arrange free repairs, free replacement vehicles and can pursue your claim for personal injury.  So that's exactly what we did for Nazir.  The first thing we did was deliver a replacement vehicle to him, which his case this was a brand new Porsche 911, lucky for some!  We collected his vehicle and arranged repairs with one of our approved centres.  Once the repairs were complete, we dropped off his freshly valeted and repaired car and collected the courtesy car.  We then billed the at-fault insurers directly for the repairs.  Luckily in this case, Nazir did not sustain an injury from the accident and so no claim for personal injury was made.  Nazir complimented us on our speedy service and told us that our Porsche 911 courtesy car was much more to his satisfaction that the Ford KA his insurance company offered!!

IF YOU HAVE HAD AN ACCIDENT, DON'T CLAIM THROUGH YOUR INSURER & PAY YOUR EXCESS & HAVE A CLAIM ON YOUR POLICY.  INSTEAD CLAIM THROUGH US, WE MANAGE THE ENTIRE PROCESS AND SAVE YOU MONEY!

CALL US TO FIND OUT MORE ON 0800 567 7064.